Your health data stays
strictly confidential.
At Nutricionista Online, we handle your dietary history and personal metrics with the same clinical precision we apply to your nutrition plan. This policy outlines our commitment to transparency under Serbian data protection laws.
Lawful Processing
Purpose Limitation
Client Autonomy
Protocols for Data Acquisition
Verification of Standards
All data collection follows the Law on Personal Data Protection of the Republic of Serbia.
Direct Client Submissions
When you schedule a consultation at Kralja Petra 45 or via our digital portal, we collect identity information including your name, email, and phone number. This is strictly required to facilitate the booking and provide professional dietary oversight.
Health & Clinical Metrics
Nutricionista Online processes sensitive health data only with your explicit consent. This includes anthropometric measurements, food diaries, allergy histories, and biometric markers. This data is the foundation of your evidence-based guidance.
Technical Logs
Our servers record standard metadata—IP addresses, browser types, and timestamped activity—to ensure service stability and prevent fraudulent bookings. We do not use this technical data to profile individual visitors for marketing.
Privacy Summary
- Policy Version 2026.1.4
- Jurisdiction Serbia
- Data Officer
- Encryption TLS 1.3 Active
Photography: Clinical environments at our Novi Sad office reflect our focus on hygiene and data integrity.
Encryption as a Standard,
Not an Addition.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. For clinical records, Serbian health regulations may require retention for specific durations. Outside of these mandates, you can request data deletion at any time.
No Third-Party Sales
We never sell your contact information or dietary profiles to supplementary brands or insurance firms.
Authorized Personnel Only
Access to sensitive health files is restricted to your assigned nutritionist and administrative staff required for booking.
RSA-4096
Enterprise grade storage
Subject Access Request Framework
Under the Serbian Law on Personal Data Protection, you possess specific, non-negotiable rights regarding your information.
Transparency & Access
You have the right to request a digital copy of all personal and nutritional data we hold about you at no charge.
Rectification
If your contact details or clinical metrics are inaccurate, we are required to correct them within 48 business hours of notification.
Erasure (Right to be Forgotten)
Subject to legal retention requirements for medical history, you may request the full deletion of your client profile.
Objection to Processing
You may withdraw your consent for any non-essential data processing (such as newsletters) while maintaining consultation access.
Exercising Your Rights
To initiate an access request or report a privacy concern, please contact our Data Protection Officer directly. We verify all requests to prevent unauthorized data exposure.
Submit a Privacy Request
Formal Identification
Nutricionista Online (Office: Novi Sad)
Address: Kralja Petra 45, 21000 Novi Sad, Serbia
Phone: +381 21 553 2350
Policy Governance
This document is governed by the laws of the Republic of Serbia. Updates are posted here with a revision date. Use of our services after updates implies acknowledgment of revised terms. For detailed cookie information, visit our Cookie Policy.
Dispute Resolution
Any disputes regarding data privacy are handled through the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia (Poverenik). We encourage direct resolution via [email protected] first.